Contextual Inquiry in My Own Closet

Every few years, I try to improve my own product. Prompted by a sense of dissatisfaction with my clothing, I clean out and rebuild my wardrobe. I fill a trash bag with clothes to be donated, and feel accomplished as I look at my newly spacious closet. Each time I do this I’m convinced that I’ve solved the problem, only to be faced with that same problem again within a year or two. Read more

Illustration of person walking into hospital while thinking about the surgery to come

Three Things I Learned from My First OR Timing Study

As a company that specializes in improving healthcare products and systems, Design Science often needs researchers to perform observations in the operating room (OR). My work typically involves human factors usability studies and evaluations, so I was excited to be given the chance to participate in my first surgical ethnographic timing study! Read more