MD+DI Article: “Root Cause Analysis: Adventures in Medical Device Usability”
What is Root Cause Analysis? What is its unique role in formative vs. summative testing? How should it be planned for before usability testing even starts? Read more
Tag Archive for: RCA
Steve Wilcox Serving as Include 2015 Conference Committee Chair
Include 2015, this year’s 8th International Conference on Inclusive Design, will involve a familiar face. Stephen Wilcox, founder and principal of Design Science, is serving as Chair of the Include Conference Committee. The biennial conference will be hosted by the Helen Hamyln Center for Design at the Royal College of Art (RCA). Read more