As a recent addition to the Design Science team, I know that there is a steep learning curve when it comes to the specific tools and skills needed for usability testing. There’s a lot to learn, from the nuances of interview styles and follow-up questioning to the requirements of study documentation and reporting. Thankfully, an effective training program can make all the difference when navigating this curve.

What makes a good training program? How do you prepare for one? Are all trainings created equal? Read more